Terms of service

Welcome to RIANITA. These Terms of Use (“Terms”) govern your access to and use of our website and the purchase of products offered by us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Conditions

  • RIANITA reserves the right to refuse service or cancel orders at its discretion.
  • You agree not to use this website or our products for any unlawful or unauthorized purpose.
  • Any violation of these Terms may result in termination of access to the website.

2. Products & Information

  • We strive to display product details, descriptions, and images as accurately as possible.
  • Actual product colors, textures, and appearance may vary slightly due to lighting, screen resolution, and the handcrafted nature of our products.
  • Product availability is subject to change without prior notice.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
  • Prices may change without prior notice.
  • Payments must be completed using the secure payment methods available at checkout.
  • RIANITA does not store or process customer card, UPI, or banking details. Payments are handled securely by authorized payment gateways in compliance with RBI guidelines.

4. Orders & Acceptance

  • We reserve the right to cancel or limit any order due to stock unavailability, pricing errors, or other reasons.
  • In case of order cancellation after payment, eligible refunds will be processed as per our Refund & Return Policy.

5. Shipping & Delivery

  • Orders are dispatched after order confirmation. Once shipped, customers can track their order using the tracking link provided. Delivery timelines may vary depending on the delivery location and courier partner.
  • RIANITA shall not be held responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

6. Returns & Refunds

  • All returns, exchanges, and refunds are governed strictly by our Refund & Return Policy available on the website.
  • Customers are advised to review the policy carefully before making a purchase.

7. Intellectual Property

  • All content on this website, including designs, images, text, logos, and graphics, is the exclusive property of RIANITA.
  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. Limitation of Liability

  • RIANITA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability, if any, shall be limited to the value of the product purchased.

9. User Conduct

You agree not to:

  • Misuse or interfere with the website’s security features
  • Provide false or misleading information
  • Attempt unauthorized access to systems or data

10. Changes to These Terms

RIANITA reserves the right to modify or update these Terms at any time. Any changes will be effective upon being posted on the website.

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